LEGAL & PRIVACY

Last updated: October 2025
The Gentle Man is a trading name of Siu Hei Chung, Sole Trader, United Kingdom.

🔒 Privacy Policy

At The Gentle Man, discretion isn’t a feature — it’s our foundation.
We collect only what we need to remember what matters for you, and we protect it with absolute care.

What We Collect

Name, email, and contact details
Occasion dates and preferences you choose to share
Payment details (securely processed through trusted partners)
Website analytics (to understand how visitors use our site)

How We Use It

To curate, prepare, and deliver thoughtful gestures
To process orders and payments securely
To improve your Gentle Man experience
To remember the moments that matter

We never sell or rent your data.
Trusted partners (such as jewelers or couriers) only receive what’s required to fulfill your order — nothing more.

You can request to view, edit, or delete your information anytime at
concierge@thegentleman.co.

We keep your secrets — always.

💼 Terms of Service

Welcome to The Gentle Man.
By using our website or services, you agree to act with the same respect and discretion we promise to give you.

Our Promise

We curate, prepare, and deliver meaningful gestures on your behalf — always with your approval.
Every item or experience is designed for emotion, not display.

Your Commitment

You agree to provide accurate information and to approve each gesture before it’s sent.
Memberships renew monthly unless paused or cancelled before the next billing date.

Refunds

Refunds follow the guidelines in our Refund & Delivery Policy.
Because each gesture is handcrafted, standard refunds are rare — but fairness is constant.

Intellectual Property

All brand materials — visuals, copy, and design — belong to The Gentle Man.
Please don’t reuse them without permission.

Discretion

We operate privately and never reveal client or recipient identities.
Your gestures remain yours alone.

🍪 Cookie Policy

We use cookies to make our website run smoothly — and to remember your preferences.
These help us:

Keep sessions secure
Store language or region preferences
Understand how visitors interact with our site

You can manage or decline cookies anytime through our Cookie Settings or your browser.
Essential cookies remain active so the site functions properly.

Even cookies deserve class.

⚖️ Contact & Ownership

For all legal or privacy inquiries:
concierge@thegentleman.co

Business Entity:
The Gentle Man is a trading name of Siu Hei Chung, Sole Trader, United Kingdom.